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Filene’s Basement Accessibility Statement

Our Commitment to Accessibility

Filene’s Basement is committed to providing a positive customer experience to all of its customers and to ensuring that its goods and services are accessible to individuals with disabilities. We strive to ensure that our website, www.filenesbasement.com, promotes diversity and inclusion, with the strong belief that every person has the right to live with dignity, equality, comfort and independence. To this end, Filene’s Basement has taken measures in an effort to ensure that all of its pages on its website meet the online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.0.


Ongoing Effort

Although we are proud of the efforts that we have made to achieve greater accessibility, we view this as an ongoing commitment and effort. Despite our efforts to make all pages and content on our website fully accessible, this is a work in progress. To the extent any content is not fully accessible, it may be that we have not found or identified the most appropriate technological solution. Under such circumstances, we will continue to work diligently to remedy any inaccessibility.


Accessibility Assistance

If you experience any difficulty using or accessing any content on www.filenesbasement.com or require assistance with any part of our website, please contact us, and we will work with you to provide the information, item, or transaction you seek through a communication method that works for you (for example, through telephone support).

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